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Delivery FAQs
We offer free delivery as long as you meet the minimum product order for your area after discounts.
Our drivers work hard to provide you the speedy, reliable, and friendly service you’ve come to expect from HerbNJoy, and are very grateful for any tips you may offer. To those paying over the phone, any tips left with your dispatcher will be given to your driver.
No, California law prohibits shipping across state lines.
Ordering FAQs
No, we accept all customers although medical customers with a MMIC do not pay sales tax, and in the Walnut Creek-area have a specially curated menu designed specifically for medical cannabis users. Click Here
No! In order to ensure the best experience for our customers, one of our cannabis specialists will call or text you after the order has been placed online. It is important to enter a phone number we can reach you when entering your information as orders do not go out for delivery until we have communicated with the customer.
All licensed cannabis sales in California include an excise tax. In addition to that, there is a tax from the city the store is located in. The final tax is sales tax. Your dispatcher can tell you the exact amount when confirming your order.
General FAQs
All our stores accept cash payment while some also accept debit/credit payment with a $5 processing fee. Speak with one of our experts at your closest store to learn more!
Each store’s hours vary, and can be found on that store’s location page found at the top. However, all our stores offer after-hours ordering where you can place an order overnight to be delivered first thing the following day. Get a pre-roll for a penny too!
You will need to send us a clear photo of your government-issued ID like a driver’s license or passport.
We offer a 10% discount to seniors (65+) or veterans (with ID) which are in addition to whatever other promotions we are offering.
We do have a rewards program! Please inquire at your local store for more details.
Every single product we carry has been rigorously tested to the highest standards, with all lab results confirmed per item and per batch.
We understand that sometimes there may be a mistake in packing a product or a cartridge leaks. When this happens please don’t hesitate to call your local store and we will be happy to replace the item or issue you a refund (cards may take up to 10 business days).
Your transmitted data is kept safe using the highest encryption standard available: 256-bit SSL. This is the same technology that banks use to keep your account information safe. All account information you provide, including passwords and personal details, is protected using this technology.
Our VIP club keeps you up-to-date on our latest promotions, deals, and exclusives! Join now by texting HERB to 411-669.
Read more on the topic here.

To date, the agency has not approved a marketing application for cannabis for the treatment of any disease or condition. FDA has, however, approved one cannabis-derived and three cannabis-related drug products. These approved products are only available with a prescription from a licensed healthcare provider.

The FDA has approved Epidiolex, which contains a purified form of the drug substance CBD for the treatment of seizures associated with Lennox-Gastaut syndrome or Dravet syndrome in patients 1 years of age and older. It has also approved Epidiolex for the treatment of seizures associated with tuberous sclerosis complex in patients 1 year of age or older. That means FDA has concluded that this particular drug product is safe and effective for its intended use.

The agency also has approved Marinol and Syndros for therapeutic uses in the United States, including for the treatment of anorexia associated with weight loss in AIDS patients. Marinol and Syndros include the active ingredient dronabinol, a synthetic delta-9- tetrahydrocannabinol (THC) which is considered the psychoactive component of cannabis. Another FDA-approved drug, Cesamet, contains the active ingredient nabilone, which has a chemical structure similar to THC and is synthetically derived.

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